» Privacy Policy

Updated:  15 October 2026

John Small HTIA Privacy Policy

ABN: 65 010 043 571

 

  1. Introduction

HTIA is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within the ACT. By using JSHA services, requesting a recommendations, you consent to the practices described in this Privacy Policy

 

  1. Information We Collect

We collect personal information that you provide directly to us when you:

  • Request a health insurance recommendation
  • Contact us for support, advice, or general inquiries
  • Discussions with one of our consultants
  • Subscribe to our newsletters or updates

Types of Personal Information Collected May Include

  • Full name
  • Contact details (phone number, email address, mailing address)
  • Date of birth
  • Health insurance history and preferences
  • Family or relationship status.
  • Any other information you choose to provide

 

 

  1. Information Use

Provide health insurance, comparisons and recommendations tailored to your needs

  • On boarding with private health insurance providers
  • Communicate with you regarding your requests, queries, or policy options
  • Comply with legal and regulatory obligations under Australian law

 

 

  1. Data Security and Storage

We take reasonable steps to ensure your personal information is secure and protected from misuse, interference, loss, unauthorised access, modification, or disclosure.

This includes:

  • Secure server environments
  • Encrypted data transmission
  • While we strive to protect your information, no data transmission over the internet can be guaranteed as completely secure.

 

 

  1. Your Rights to Information Under the Privacy Act, you have the right to:
  • Access personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Withdraw consent or request deletion of your data.

 

 

  1. Marketing Communications

We may send you marketing communications about health insurance products or services we believe may be relevant to you. You can opt out at any time by clicking “unsubscribe” in the email or contacting us directly.